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This store has earned the following certifications.
Artificial Grass & Tiles / Turf
High Quality Artificial Grass: Made from high-grade 10000Detex grass yarn, this artificial grass is incredibly durable and perfect for high-traffic areas. XLX TURF premium artificial grass can maintain its realistic look for a long time, whether used indoors or outdoors.
Friendly Artificial Turf: Our artificial grass is made from No Smell PE material, so there are no unpleasant odors. It’s also Anti-fade and Anti-UV, making it suitable for extreme heat or cold. Kids and pets can play and run freely without any concerns.
Heavy-Duty Fake Grass: With a 1.38" pile height and an 84 oz/sq.ft yard density, XLX TURF’s artificial grass has a thick rubber backing that ensures it never skimps on quality. You can confidently compare it with other brands.
Low Maintenance: XLX TURF’s artificial grass features uniform drainage holes, which prevent sewage buildup. This is especially beneficial in heavy rain and snow, showcasing its strong water permeability.
Widely Used: XLX TURF offers a variety of small and large artificial grass rolls to suit different areas. Perfect for your balcony, patio, terrace, garden, or pool, and even a great fake grass option for dogs to relieve themselves.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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